Privacy policy

Last updated: May 26, 2026

AERYON operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). AERYON is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To provide the Services, perform our contract with you, process payments, fulfill orders, remember preferences and items you are interested in, send account notifications, process returns/exchanges, create and manage accounts, arrange shipping, enable reviews, and recommend products.
  • Marketing and Advertising. To send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services, including based on prior purchases or site activity.
  • Security and Fraud Prevention. To authenticate accounts, provide secure payments, detect/investigate fraudulent or malicious activity, protect public safety, and secure our services.
  • Communicating with You. To provide customer support and respond to inquiries.
  • Legal Reasons. To comply with law, respond to legal process or law enforcement requests, investigate or participate in litigation or enforcement of our terms/policies.

How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. Our partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information for targeted advertising.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products or through social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations (including subpoenas), enforce terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users.

Relationship with Shopify The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. Shopify may use aggregated information and provide enhanced features that incorporate data obtained from your interactions with our store and other merchants. For details about how Shopify uses personal information and your rights, see Shopify’s privacy resources and the Shopify Consumer Privacy Policy.

Third Party Websites and Links The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with us, review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites. Information you provide on public or semi-public venues or third-party platforms may be viewable by others.

Children's Data The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian and believe a child has provided us with personal information, contact us to request deletion. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age as defined in applicable law.

Security and Retention of Your Information No security measures are perfect; we cannot guarantee perfect security. Information you send may not be secure while in transit. We recommend not using unsecure channels for sensitive data. Retention periods vary depending on needs such as maintaining accounts, providing Services, complying with legal obligations, resolving disputes, and enforcing contracts and policies.

Your Rights and Choices Depending on where you live, you may have rights including:

  • Right to Access / Know: request access to personal information we hold about you.
  • Right to Delete: request deletion of personal information we maintain about you.
  • Right to Correct: request correction of inaccurate personal information.
  • Right of Portability: receive a copy of personal information and request transfer to another party in certain circumstances.
  • Right to Opt out of Sale or Sharing for Targeted Advertising: where applicable, opt out of "sale" or "share" or processing for targeted advertising. You can exercise opt-out rights where indicated on the Services.
  • Managing Communication Preferences: opt out of promotional emails via unsubscribe links; transactional emails may still be sent.

If you reside in the UK or EEA, you may also have rights to object to or restrict processing, and to withdraw consent where processing is consent-based. We may need to verify identity before processing requests. You may designate an authorized agent to act on your behalf; we will require proof of authorization. We will respond within applicable legal timeframes.

Complaints If you have complaints about how we process your personal information, contact us using the contact details below. Depending on where you live, you may also lodge a complaint with your local data protection authority.

International Transfers We may transfer, store and process your personal information outside your country. For transfers from the EEA/UK we rely on recognized transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards where required.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the website, update the "Last updated" date, and provide notice as required by law.

Contact For questions about our privacy practices or to exercise your rights, contact us at support@shopaeryon.com.

For the purpose of applicable data protection laws, we are the data controller of your personal information.